Patients Rights
Patients Rights & Responsibilities
Patient Rights
It is the intent of Southern Kentucky Vascular that every patient's civil and religious liberties, including the right to independent personal decisions and knowledge of available choices shall not be infringed. The staff and the employees shall encourage and assist in your ability to exercise these rights and responsibilities.
As the Patient, you have the Right to:
Personal privacy and confidentiality of information, within limits of the law.
Be treated with respect, consideration and dignity regardless of your race, color, age, sex, national origin, religion, sexual orientation, handicap or disability.
Exercise rights to be free from any act of discrimination or reprisal.
Receive care in a safe setting and be free from all forms of abuse or harassment.
Know the Identity of the physician primarily responsible for your care, be fully informed about treatment or procedures and expected outcome before it is performed.
Accept or refuse medical or surgical treatment and the right to initiate advanced directives. If you have an advanced directive, or wish to initiate one, please speak with a nurse. The ASC does not honor advanced directives, but in case of an emergency will provide a copy to the accepting hospital. You are responsible for providing information about and/or copies of any living will or advanced directive.
Considerate and respectful care, which includes consideration of psychosocial, spiritual, and cultural considerations that influence a patient's perception of illness and treat your pain as effectively as possible.
Receive information in a manner tailored to your level of understanding, including provision of interpretative assistance or assistive devices that will enable you to make decisions regarding treatment.
Accept medical care or refuse treatment to the extent permitted by law and be informed of medical consequences for such refusal and have the choice to change providers if other qualified providers are available.
Be free from unnecessary use of physical or chemical restraint as a means of coercion, convenience, or retaliation.
Be informed of any experimentation or other research or educational project that affects your care or treatment.
To respond to your request for information contained in your medical records as per applicable laws and regulations.
Initiate a complaint or grievance regarding treatment or care that is (or fails to be) provided. If you feel your rights or care have been compromised, please contact the Administrator at 606-531-4100.
Have a surrogate (parent, legal guardian, person with medical power of attorney) exercise the Patient Rights when you are unable to do so, without coercion, discrimination or retaliation a patient is adjudged incompetent under applicable state. If a state court has not adjudged a patient incompetent, any legal representative designated by the patient in accordance with state law may exercise the patient's rights to the extent allowed by the state law.
Receive an itemized bill for all services within a reasonable period of time and be informed of the source of reimbursement and any limitations or constraints placed upon your care.
Please be informed that Dr. Donald Brown has financial interest in the surgery center.
Patient Responsibilities
As the Patient, your responsibility is to:
Behave respectfully toward all healthcare professionals and staff, as well as other patients and visitors.
Provide to the best of your knowledge, accurate and complete information about your present health status and past medical history and report any unexpected changes to the appropriate practitioner(s).
Follow the providers' treatment plan who participate in your care.
Provide a responsible adult to provide your transport from the facility to home as well as an adult to be responsible for you at home for 24 hours unless otherwise ordered by a physician.
Provide information about any living will, power of attorney, or other directive that you desire us to know about and/or copies.
Ensure financial obligations of your healthcare are fulfilled as expediently as possible and accept personal financial responsibility for any charges not covered by insurance.
The Physicians, nurses, and entire staff are committed to assure you quality care. If you feel your complaint or grievance was not resolved please report in writing to:
Southern Kentucky Vascular c/o Administrator
50 Medpark Square Drive, Suite 3, Somerset, KY 42503
If your complaint or Grievance is not resolved to your satisfaction, you may report to: Southern Branch 275 E. Main St. 5E-A, Frankfort, KY 40621 Phone: 606-330-2030 Fax: 606-330-2054 E-Mail: SEBComplaints-Reports@ky.gov
For Medicare inquiries or complaints contact: 1-800-MEDICARE or www.medicare.gov/0budsman/resource/asp Accreditation Commission For Health Care complaint process, contact: ACHC's Complaints Dept. (855) 937-2242.